Contact Us
Thank you for visiting the Field Inspection & Management System (FIMS 2.0) portal of the Los Angeles Fire Department (LAFD). We’re here to assist you with any questions or issues related to your permit application, account access, or portal usage.
FIMS Support
If you are experiencing technical issues with the portal, uploading plans, tracking your permit, or logging in, please contact our FIMS Support Team:
Email: lafd.support@3disystems.com
Please include as much information as possible and any screenshots or error messages when contacting support.
Permit & Plan Submission Assistance
Plan Check
213.482.6909
LAFD.FDSapplication@lacity.org
Hydrants & Access
213.482.6543
LAFDHydrants@lacity.org
Field Inspections
213.482.6903
LAFDdss@lacity.org
Permit submissions can be completed by logging in to the FIMS customer portal at:
https://inspect.lafd.org/
Metro Office (by appointment only):
201 N. Figueroa St., Suite 300, Los Angeles, CA 90012
Phone: (213) 482-6900
West LA Office:
1828 Sawtelle Blvd., 2nd Floor, Los Angeles, CA 90025
Van Nuys Office (by appointment only):
6262 Van Nuys Blvd., 2nd Floor, Van Nuys, CA 91401
Phone: (818) 374-5005
Other Enquiries
For all other non-emergency inquiries, please use our online contact form below.
Emergency Notice
If you are experiencing an emergency, please dial 9-1-1 immediately. This portal is not monitored for emergency response.